Shipping, delivery and returns
Packages are generally sent within 5 days of receipt of payment and are shipped via DHL with tracking and delivery without signature. If you prefer a delivery with another courier with signature request, an additional cost will be applied, so please contact us before choosing this method.
Shipping costs include handling and packaging charges and postal charges.
They correspond to
€ 12.20 for national shipping costs in Italy.
€ 50 for shipping costs abroad in Europe.
from € 20 to € 39 in America
We offer free shipping on orders over 100 € (except USA).
Operating costs are fixed, while transport costs vary depending on the total weight of the shipment. We advise you to group your items in one order.
We can not group two separate orders separately, so shipping costs will be charged for each one. Your package will be sent at your risk, but special attention will be paid to fragile items.
The boxes are adequately large and your articles are well protected.
The consumer must provide for the return of the goods, always within the term of 14 days from the date of sending the communication concerning the withdrawal. The refund will be made with the withdrawal of the goods from the seller.
Essential condition for the exercise of the right of withdrawal is the substantial integrity of the good to be returned.